Working with residential customers can be very different to commercial businesses.
When a resident suffers a pest infestation, such as rats in their home, it can cause a multitude of problems and challenges.
It is important you understand these challenges so that you can provide the best possible service.
In this webinar, which takes place from 12.30pm on Wednesday, October 9, Natalie Bungay, BPCA’s technical and compliance manager, will explore:
- Commercial vs residential work;
- Communication with residents;
- Understanding the resident; and
- Understanding local area challenges.
This online webinar is completely free for BPCA members.
CPD points
One BPCA Registered point
One BASIS PROMPT point
To book your place on the webinar, click HERE.
